Privacy policy

info@maisonandmade.comPrivacy Policy

 

 

This privacy policy describes how 'Maison & made' collects, uses, and discloses your personal information when you visit the Site or make a purchase.

 

 

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and data necessary to process your purchases. We may also collect additional information if you contact us for customer support.

"Personal Information" refers to any information that can identify an individual.

 

 

Device Information

  • Examples: browser version, IP address, time zone, cookies, pages or products viewed, search terms, interactions with the Site

  • Purpose: to ensure the proper functioning of the Site and to perform usage analytics to optimize its performance

  • Source: automatically collected via cookies, log files, web beacons, tags, or pixels

  • Disclosure: shared with our processor Shopify

Order Information

  • Examples: name, billing address, shipping address, payment details (including credit card information), email address, phone number

  • Purpose: to provide purchased products or services, process payments, arrange shipping, send invoices and order confirmations, communicate with you, prevent fraud, and — where authorized — send you information or offers about our products

  • Source: collected directly from the user

  • Disclosure: shared with Shopify

Customer Support Information

  • Examples: information needed to handle requests or complaints

  • Source: collected directly from the user

  • Purpose: to provide you with customer support

 

 

Minors

This Site is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.

 

 

Sharing of Personal Information

We share your data with service providers to fulfill our contractual obligations, for example:

  • We may share data for legal compliance purposes (court orders, protection of our rights)

 

 

Behavioral Advertising

We use your data to serve targeted advertisements and communications.

  • We use Google Analytics to analyze Site usage. You can opt out here.

  • We share browsing and purchase data with advertising partners via cookies or similar technologies.

  • For more information, visit the NAI website.

You can opt out of targeted advertising through:

 

 

Use of Personal Information

We use your data to provide our services: sales, payment processing, shipping, customer support, and updates about products and offers.

 

 

Legal Basis (GDPR)

If you reside in the European Economic Area (EEA), we process your data based on:

  • Consent

  • Performance of a contract

  • Legal obligations

  • Legitimate interests (where these do not override your rights)

 

 

Data Retention

We retain your data until you request its deletion.

 

 

Automated Decision-Making

Shopify uses automated systems to prevent fraud (e.g. temporary IP or card flagging). These do not have significant legal effects on users.

 

 

Sale of Personal Data

Our Site may sell data as provided under the CCPA (California Consumer Privacy Act 2018).

 

 

GDPR Rights

If you reside in the EEA, you have the right to access, correct, port, and delete your data. Your data may be transferred outside of Europe (e.g. to Canada or the USA) in accordance with GDPR regulations.

 

 

CCPA Rights

If you reside in California, you have the right to know, correct, delete, and transfer your data.

 

 

Cookies

We use cookies to improve your experience. Some cookies are necessary (e.g. shopping cart, login); others are used for analytics and advertising.

 

 

For any privacy-related questions, please contact us at: info@maisonandmade.com